Accessibility Statement for St Paul's Cray Flower Delivery

Our Commitment to Accessibility

At Flower Delivery St Paul's Cray, we are dedicated to ensuring that every member of our community, regardless of ability or technology, can access and enjoy our online flower delivery services. We believe that accessibility is fundamental to excellent customer care, and it’s our goal to ensure all St Paul’s Cray customers can order flower arrangements, bouquets, and gifts online with ease.

Standards and Guidelines

We strive to make our website conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines offer clear recommendations for making web content more accessible to people with varying abilities, including those who rely on assistive technologies. By adhering to these standards, we help create an inclusive online environment for ordering flower delivery in St Paul’s Cray.

Compatibility with Assistive Technologies

Our website is designed to work seamlessly with common assistive tools, such as screen readers, text-to-speech software, and keyboard navigation. We use appropriate HTML semantic structure, descriptive alt text for images, and clear heading hierarchies to facilitate smooth, logical navigation for all visitors. Our forms and check-out process have been tested to be fully functional using only a keyboard, ensuring our flower delivery services can be accessed by everyone in St Paul’s Cray.

High Contrast and Visual Accessibility

Visual clarity is essential for many users. That's why our website features a high contrast design, easy-to-read fonts, and an intuitive colour scheme. This supports customers with limited vision or colour perception, making it easy for everyone to select and order flower delivery in St Paul’s Cray. We avoid colour-only cues, and ensure that information and navigation are clear and understandable to all.

Continuous Improvement and Feedback

We are dedicated to maintaining and enhancing the accessibility of our online flower delivery services. Our team regularly reviews the website, conducting usability testing and updates to ensure ongoing compliance with accessibility standards. We welcome your feedback on your experience—should you encounter any barriers while using our site, or if you have suggestions for improvement, please use our contact form to let us know. Your input guides us as we further improve accessibility for all St Paul's Cray residents ordering flowers online.

Contacting Us About Accessibility

If you have any difficulty accessing information, placing an order, or using features on our website, we want to help. Please get in touch using our online contact form, and our team will assist you promptly. Our aim is to ensure a smooth, easy, and respectful experience for every customer seeking flower delivery in St Paul’s Cray.

Accessible Flower Delivery for All in St Paul's Cray

Accessibility is central to our mission. By prioritising inclusive design and providing assistance to those who need it, Flower Delivery St Paul's Cray guarantees that every customer—regardless of ability—can enjoy fast, convenient, and reliable flower delivery across our community. Thank you for choosing us, and for helping us make flower delivery in St Paul’s Cray accessible to all.